- Customer reports about the outage spiked around 4am Eastern time on Thursday
At&T, Verizon and T-Mobile users reported early Thursday that they are having network issues nationwide and in Canada.
The issue has left At&T iPhone users stuck in SOS mode, meaning that users can only make calls to emergency services. The largest number of issues was reported by At&T users, according to CNBC.
According to DownDetector, the spike in the outages occurred around 4am Eastern time. Service disruptions have been reported in New York, Boston, Washington, Montreal Atlanta, Houston, Dallas, Los Angeles, Seattle and San Francisco.
Nationwide, 911 operators have warned that the outage has impacted their ability to take calls.
The major cellphone companies have yet make any statement regarding the outages. It’s not clear what the caused of the problem.
Other smaller providers including Boost Mobile, Consumer Cellular and Straight Talk also reported similar outages.
The major cellphone companies have yet make any statement regarding the outages
In Erie, Pennsylvania , local 911 operators confirmed the outage saying that it had impacted connections, reports YourErie
WSB-TV in Atlanta reports that this is the second time in a week that the region’s Verizon customers have experienced an outage.
In Orlando, the city’s Fox-affiliate confirmed that its reporters in the field were having trouble making contact. While in Tampa, some users told WFLA that their phone service went out as early as 2am.
Customers in New Orleans reported that while calling was impossible, texting appeared to be working.